DIITCTG BBA Tourism & Hospitality Management

DIITCTG BBA Tourism & Hospitality Management

Course Overview:
TheCBP™TourismandHospitalityCertificationprovidesworking knowledgeoftheessentialconceptsandskillsrequiredfordeveloping,operatingandsustainingatourism industry. Thiscourselooksatthephilosophiesinvolvedintourismmarketing,managingcustomerrelationships andmaximizingthehumancapitalofyourorganization.TheCBP™TourismandHospitalityCertificationcoversawiderangeoftopicsinthetourismindustrysuchas thebusinessoftourism,developingandsupplyingtourismdemand,typesoftourism,tourismmanagement, marketing,hospitality,customerserviceandcommunicationskillsintourism.Italsocoversemergingissuesin tourismliketouristsafetyandsecurity
What You Will Accomplish
TheCBPTourismandHospitalitystudentguidecoversthefollowingtourismtopics:•IntroductiontoTourism•TheBusinessofTourism•DemandforTourism•TypesofTourism•TourismManagement•HospitalityandTourism•CustomerServiceinTourism•CommunicationSkillsinTourism•CalmingUpsetTourists•WTOGlobalCodeofEthics•TourismSecurityandSafety•TourismGlossaryandStatistic